Cancellation & Refund Policy

Last updated: [DATE]

Important: Replace the placeholders below with the exact terms from your signed booking agreement. A clear, written refund policy prevents the majority of customer disputes — and chargebacks.

Deposits

A deposit of $[amount] per traveler is required to reserve a place and is [non-refundable / refundable until DATE].

Cancellation by the traveler

[X] days or more before departure: [refund amount / minus deposit].
[X–Y] days before departure: [percentage] refund.
Fewer than [Z] days: [no refund / supplier-dependent].

We strongly recommend travel insurance with "cancel for any reason" or trip-cancellation coverage to protect your investment.

Cancellation by Via Fidelis Tours

If we must cancel a pilgrimage, [describe what travelers receive — e.g., a full refund of monies paid to us, excluding any non-recoverable third-party costs].

Changes

[Describe any fees for changing names, dates, or trips.]

Contact

Email viafidelista@gmail.com for any cancellation request.